bgd8's Privacy Policy — Your Data Is Our Responsibility

bgd8 operates a safe and reliable online gaming platform for users in Bangladesh. This Privacy Policy ("Policy") explains how bgd8 collects your personal information, how that information is used, how long it is stored, and what steps are taken to protect it.

By using the bgd8 website or services, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please stop using our services and contact us.

bgd8 only collects information that is necessary to run our services smoothly and to give you the best experience. The types of information we collect are listed below by category:

1.1 Information You Provide Directly

• Full name and username
• Email address
• Date of birth (for age verification — minimum 21 years)
• Mobile number
• Payment-related information (such as limited portions of your bKash, Nagad, Rocket, or Upay account number)
• Messages and complaint details you send when contacting us

1.2 Information Collected Automatically

• IP address and device identification information
• Browser type and version
• Operating system
• Date, time, and duration of sessions on the site
• Logs of which pages you visited and what you clicked on
• Session information collected through cookies and similar tracking technologies

1.3 Identity Verification Information

To ensure responsible gaming and protect your account, we may verify government-issued identity document information in certain circumstances. This process is fully secure and is handled through SSL encryption.

bgd8 never uses your information unnecessarily. We collect and use information for the following purposes:

• Account management: To create, manage, and secure your account.
• Service delivery: For the smooth operation of gaming, betting, and payment services.
• Transaction processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer support: To resolve your issues through 24/7 live chat and email support.
• Security and fraud prevention: To prevent unauthorized use of accounts and fraudulent activity.
• Age verification: To ensure services are provided only to users aged 21 and above.
• Service improvement: To analyze user experience and improve the quality of the platform.
• Legal compliance: To fulfill applicable legal obligations.

bgd8 does not sell your personal information to third parties. We may share information in the following limited circumstances:

3.1 Service Providers

Limited information may be shared with trusted third-party service providers for payment processing, data hosting, or technical support, under strict confidentiality agreements. These providers may not use your information independently without bgd8's instructions.

3.2 Legal Obligations

If disclosure of information is required under a court order, government directive, or valid legal process, bgd8 is obligated to comply with applicable law.

3.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred, but equivalent protections under this Privacy Policy will be ensured.

4.1 Retention Period

bgd8 retains your personal information only for as long as it is necessary. Generally:

• Information for active accounts is retained for the entire duration the account remains active.
• After an account is closed, certain information may be retained for a defined period as required by legal obligations.
• Transaction records are kept for a set period as required for financial auditing purposes.

4.2 Security Measures

bgd8 adopts industry-standard technical and organizational measures to protect your information:

• SSL encryption: All data transmissions are encrypted using SSL/TLS protocols.
• Access controls: Only authorized personnel have access to specific data.
• Regular security assessments: Regular audits are conducted to identify system vulnerabilities.
• Firewall and intrusion detection: Advanced technologies are used to prevent unauthorized access.
• Password hashing: Your password is never stored in plain text — only an encrypted hash is kept.

The bgd8 website uses cookies and similar technologies. Cookies are small text files stored in your browser that improve your experience when visiting the site.

5.1 Cookies We Use

• Essential cookies: Required for the basic functioning of the site. Without these, the site will not work properly.
• Functional cookies: Help remember your preferences and settings.
• Analytics cookies: Help analyze site usage to improve the quality of our services.

5.2 Cookie Controls

You can disable or delete cookies through your browser settings. Please note that disabling essential cookies may limit some functionality of the site.

bgd8 respects your rights regarding your information. You may exercise the following rights:

6.1 Right of Access

You may request at any time to know what information bgd8 holds about you and receive a copy of that information.

6.2 Right to Rectification

If your information is inaccurate or incomplete, you may request a correction. In most cases you can update your information directly in your account settings.

6.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.

6.4 Right to Restrict Processing

You may object to or restrict the processing of your information for a specific purpose.

6.5 Right to Data Portability

You have the right to receive your information in a structured, commonly used format.

bgd8 strictly enforces a 21+ age policy. Our services are for users aged 21 and above only. We do not knowingly collect any personal information from minors.

If we believe that a minor has provided information, we will immediately delete that information and suspend the associated account. If a parent or guardian believes their child has created an account on our site, please notify us at [email protected].

bgd8 uses Bangladesh's local payment methods — bKash, Nagad, Rocket, and Upay — for transactions. We take special care in protecting payment information:

• Industry-standard encryption technology is used when handling payment transactions.
• Your full mobile wallet number is not stored on our servers — only the portion required for verification is kept.
• For Rocket users, please note that Rocket is the mobile wallet service of Dutch-Bangla Bank.
• Payment information is never used for advertising or marketing purposes.

bgd8 reserves the right to update this Privacy Policy from time to time. When significant changes are made to the Policy:

• We will publish a notice on the site.
• Registered users will be notified by email.
• The "Last Updated" date at the top of the Policy will be changed.

Continued use of the site after any changes will be considered as consent to the new Policy. If you do not agree with the changes, please request that your account be closed.

bgd8's servers and service providers may be located in various countries. For international data transfers, we ensure that:

• Data protection standards remain consistent with this Privacy Policy.
• Applicable legal requirements are met.
• Third-party service providers provide adequate security guarantees.

bgd8 gives the highest priority to responsible gaming. Information collected in this regard also falls under our Privacy Policy:

• Information relating to self-exclusion or limit-setting requests is kept strictly confidential.
• This information is used solely to operate responsible gaming tools.
• For more details on responsible gaming, visit our Responsible Gaming page.